Ciups Support
Need help? Our Ciups Support page has your back. Quick answers, simple solutions, and everything you need to ensure you get the most out of your Ciups products.
Frequently asked questions
What is the return policy?
At Ciups, we are committed to ensuring your satisfaction with our products. If you're not completely happy with your purchase, we offer a 14-day return and refund policy, subject to the conditions outlined below.
How do I track my order?
Do Ciups products include a warranty?
At Ciups, we stand by the quality and craftsmanship of all our products. That’s why we offer a 1-Year Limited Warranty for all Ciups products, covering any defects in materials or workmanship from the date of purchase.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.