What comes in the box?
- Ciups GoMug (12oz)
- Charging Hub w/ Wireless Charger
- Power Plug
How to use the Ciups GoMug?
We designed the Ciups GoMug to be easy to use. To turn on, tap the flame emblem at the front of the mug. The temperature display will show the current drink temperature. To set your desired temperature (95°F to 149°F) tap the arrows in the middle of the mug. After a few seconds, the display screen will flash 3 times, indicating that heating has started. While heating, the display will stay on and show the real-time temperature. To turn off the heating, hold the flame emblem until the display shows 'OFF'.
How do I know the heating is turned off?
You'll know the heating is off when the display turns off after showing the temperature briefly—this means the mug is in Sleep Mode. If the temperature is flashing or constantly displayed, the mug is in Isothermal Mode and actively heating.
How to check battery life on the Ciups GoMug?
Double-tap the flame emblem to check the battery life
What is Isothermal Mode?
Isothermal Mode is active when the mug is heating. In this mode, you can select and maintain your desired temperature (95°F to 149°F). During this operation the display is always on.
To turn on,
- Click the flame emblem on the bottom of the mug to wake up
- Set the temperature and the heating process will start once the temperature display flashes 3 times
- When done, long press the flame emblem to turn off the heating which switches the mug back into sleep mode
What is Sleep Mode
Sleep Mode is active when the mug isn't heating. In this mode, only the real-time temperature and battery life can be viewed. You're in Sleep Mode if the display turns off within 10 seconds after long pressing the flame emblem.
How do I wash the Ciups GoMug?
Hand wash your Ciups GoMug with warm water and a soft sponge. After washing, dry your mug off completely before placing on the charger. Do not place the Ciups GoMug in the dishwasher, as it may cause damage.
What does E1 or E2 mean?
- E1 appears when the mug is empty, preventing it from heating
- E2 will appear if your mug has been inactive on the charging base for over 24 hours, preventing it from heating
Can I microwave the Ciups GoMug?
Please do not place Ciups GoMug in microwave, as it may cause damage or pose a fire risk.
Customer Reviews
Hands down one of the best purchases I’ve made. Only wish it came in a bigger size.
This mug is the greatest idea ever and one of the best purchases I've made. Basically my tea never goes cold. I really don't understand why this hasnt been around for this long. I'm getting another one for my sister because this is something i know she'll use everyday.
I’ve collected a couple mugs in the last few years, this one feels durable and has good battery life
I’ve been using everyday. I thought it was going to be a little challenging at first to get used to. But no it’s simple